Who Dominates Your Design?

You can learn a lot about an organization or company by viewing its company website or online application process. If we look at this overview of product development, you're able to visualize how different groups in an organization influence the UI and who's responsible for making the decisions. It's important for designers to understand how decisions get made in an organization because the more you can anticipate roadblocks and red flags, the easier it will be to drive your vision.

Let's take a look at some examples of popular websites and what type of organization structure they project from their interfaces.


Apple - This company clearly designed its website with focus on marketing. It's got big, beautiful pictures and interface elements that capture the product's vision and idea. Short paragraphs help explain the pictures while compelling headlines build desire. The sparsity inherent in Apple's website helps keep the reader focused on only a couple of ideas at a time.



NYTimes - Here's a great example of a content-focused website. Distinct visual buckets help sell different types of content and heavy use of words convey meaning. The dense pages are information heavy -- perfect for info-seeking readers. The site projects an air of strength and elitism, as if to say, "we believe what we write."



Google - The focus here is on engineering. To convey meaning, its design uses sparse imagery but doesn't focus too much on structure. The site's functional elements are very prominent, though not always particularly intuitive.





MySpace - This site is all about business development. It's not very visually compelling, and its structure is often random. There's a heavy focus on targeted advertising, and it's workflow is often disruptive, similar to television advertising.





Facebook - There's a heavy focus on product at this website. Clean, structured lines help promote intent and relevant content is based on the users needs. The visuals are tame and not overly exciting, however every action is focused around the intention of getting users to take another action.




Amazon- This company has an extremely customer-focused website. Relevant content is based around the user's desires, while the structure is focused around merchandising. Although the visual design isn't very compelling, it's a lot more tolerable than others we've seen.




When you're considering what design elements to include in your website, spend some time looking around at sites whose focus matches your own. You'll glean some good ideas about what works and what the perceived organizational structure of your website will tell users about your company.

7 comments

Bill Abramovitz says

Great post. I think we can all learn a lot about design and usability by reverse engineering the work of our colleagues. Sometimes I like to go a step further and imagine the decision making process, tantrums, pouting and compromising that went into these sites. It's pretty easy to spot the ones with pure intent, i.e. Apple.


Bryan (ZURB) says

Excellent point Bill. Sometimes you have to undo the politics to understand what the roadblocks are in an organization. A simple technique for this...ask "why" 5 times and you'll start to see where you can help. Thanks for chiming in.


anonymous says

I'm really enjoying this blog! Great post!

The examples in this post feel obvious (I don't mean this to be a critism btw) because these are companies with pretty evident existing identities and cultures. I'm working on a website right now for a smaller organization that hasn't developed an identity yet-- for me it's proving difficult to find a central idea to focus my design on!


Web Design Kent says

Nice read, thank you


Bryan (ZURB) says

@anonymous Thanks for the feedback! We've got a bunch of ideas brewing for more posts.

The companies are obvious on purpose. They're a recognizable gauge for understanding why websites end up a certain way. We've worked with people from all of these organizations, so we have some understanding of their culture.

Also, don't use this as a tool to drive your design thinking- use it to understand how your design will be received in your company. Example: Pitching a heavy marketing concept to an engineering focused company isn't bad- just know that the company may not understand the benefits of your design direction.


Web Design Kent says

theres no doubt were all inlufenced by the top names in media and design weather we like it or not, and no doubt that apple are in the forefront most of the time.


Web Design Kent says

I like the recent new diesgn coming about.....bring on web 3 !